How do I change my phone number?
Update your phone number under Profile → Settings → Account Info; verified by SMS code to the new number.
You can change your phone number from My Profile → Settings → Account Info.
Steps
- Sign in to your account.
- Go to My Profile → Settings.
- Under Account Info, tap Change next to Phone Number.
- Enter the new number (Turkish numbers in +90 5XX XXX XX XX format).
- Tap Continue — a 6-digit SMS verification code (OTP) is sent to the new number.
- Enter the code and tap Verify.
Once verified, your phone number is updated immediately and the old number is detached from the account.
Important
- The new number must be able to receive SMS.
- If the number is already linked to another glossgo account, the change cannot complete — that other account must be deleted or detached first.
- Codes expire in 5 minutes — request a new one if needed.
If you don't get the code
- Confirm the format and country code are correct.
- SMS delivery is free; some carriers add a 30-second delay.
- "Resend" becomes active after 60 seconds.
- Still nothing? See the "OTP not received" help article.