Copyright and Content Notice
How to report content that infringes your rights and how we review the notice.
If you believe that content published on the glossgo platform (glossgo.com and its subdomains, including salon sites, and the glossgo mobile apps) infringes your copyright or your personality rights, you can notify us as described on this page. Notices are reviewed under the notice-and-takedown procedure of Additional Article 4 of Law No. 5846 on Intellectual and Artistic Works and Article 9 of Law No. 5651.
Company Receiving Notices
- Legal name: Softween Yazılım Limited Şirketi
- Address: Ankara Cad. Yenişehir, 360 Office No:405 Kat:2 Ofis:17, 34912 Pendik – İstanbul, Türkiye
- MERSIS no.: 0772146927900001
- Tax office / Tax ID: Pendik VD / 7721469279
- Trade registry no.: 371207-5
- Email: info@glossgo.com
- Phone: +90 533 341 16 11
How to Send a Notice
Email your notice to info@glossgo.com with the subject "Telif bildirimi" (copyright notice). You can also send a written notice to the postal address above.
Once the in-app content report form is available, you will be able to send the same notice through it.
What a Notice Must Contain
- your full name (for legal entities, the company name and the name of the authorised person), email address and phone number;
- if you act for the right holder, a document showing that you are authorised to do so;
- the work or right you believe is infringed (title of the work and, where available, where it was published or its registration details);
- the link (URL) to the content on glossgo, or a description that lets us find it (salon name, review date, photo);
- a short explanation of why the content infringes your rights;
- your statement that the information in the notice is accurate and that you are the right holder or their authorised representative.
Review and Removal
- We confirm by email that we have received the notice.
- We answer notices about personality rights within 24 hours at the latest, as required by Article 9 of Law No. 5651.
- We review copyright notices within 48 hours at the latest; if the notice is complete and the infringement is clear, we remove the content or disable access to it.
- If a notice is incomplete, we ask you to complete it; the review period starts once it is complete.
- When we remove content, we tell the user or salon that posted it, with the reason.
- Court and authority decisions are applied separately and without delay.
Objection (Counter-Notice)
A user or salon whose content was removed and who believes they have the right to publish it can object by emailing info@glossgo.com with the subject "Karşı bildirim" (counter-notice). The objection should include the link to the content, an explanation and documents showing the right to publish it, and contact details.
We forward the objection to the person who sent the notice and review both together. Disputes between the parties are for the courts to decide; the content may stay removed until a competent authority decides.
Abuse of Notices
Notices sent by someone who is not the right holder, or with false information, can harm people whose content is removed unfairly and may create legal liability for the sender. We may decline to act on notices that are clearly in bad faith or repeatedly unfounded.
Personal Data
Personal data you share in notices and objections is processed to review the notice, inform the parties and meet our legal obligations, on the basis of Article 5(2)(ç) and (e) of Law No. 6698, and may be shared with the other party and competent authorities to the extent needed for that purpose. See the Privacy Policy and Information Notice for details.